Benefit Payment Options – Workforce Alabama

Benefit Payment Options

Secure Your Benefits

We’re here to make sure you get the benefits you need quickly and easily. 

When you file, you’ll have the opportunity to choose between direct deposit to a checking or savings account or the AL Vantage Prepaid Benefits Card. If anything changes, you can update your method anytime.

The AL Vantage Prepaid Benefits Card

Accessing your eligible benefits is now easier than ever with the AL Vantage Debit Card. You can withdraw cash, pay bills and make purchases anywhere MasterCard is accepted. Some fees are added for certain actions.  

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AL Vantage Card F.A.Q.

What is an AL Advantage Prepaid Benefits Card?

The AL Vantage Debit Card is a prepaid MasterCard to which your eligible benefits may be loaded. When you file your claim, you will have the option to choose either the AL Vantage Debit Card or direct deposit as the method for receiving eligible benefit payments.

If I choose the AL Vantage Card, when can I expect to receive it?

It normally takes 2-3 weeks to process your unemployment claim. If your claim is approved, you can expect to receive the card within 5-7 business days from the date your first payment is issued.

How will I know I received my new card in the mail?

Cards are produced and mailed from an out-of-state service provider location. Your new card packet will arrive via U.S. Postal Mail in a standard white envelope reflecting the following return address:

Please notice this out of state address and do not discard:
Alabama Department of Labor
Po Box 806514
Chicago, IL. 60680-4126

What is the name of the service provider of the AL Vantage Card?

The AL Vantage Prepaid Benefits Card is serviced by Comerica Bank. Comerica Bank is a segment of Comerica Incorporated, a financial services company headquartered in Dallas, Texas with roots dating back to 1849. 

How does the AL Vantage Card work?

The AL Vantage Card works like any other MasterCard. You can withdraw cash, make purchases and pay bills direct or online with convenience. 

What ATMs can I use?

You may use your new card at any MoneyPass ATM Network location. Please visit the MoneyPass ATM Network website to find an ATM location near you where you can access your funds at no charge. You may also download the MoneyPass ATM Locator mobile app to search for in-network ATMs on the go. 

How do I contact the card service provider?

Once eligible payments have been issued to your AL Vantage card, you will be able to contact Comerica Bank toll-free at 1-833-888-2779. You may also visit www.GoProgram.com, create a user ID and login credentials and take advantage of any free online services that may be available.