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Ombudsman Program – Workforce Alabama Ombudsman Program
Workforce Alabama’s ombudsman program helps all parties take every possible step to settle their workers’ compensation disputes before going to court, without cost. Our ombudsmen are proud of the part that each contributes toward the changing face of the economy in Alabama.
Mediation Process Advantages
- Cases are handled quickly and professionally
- Costs of litigation are reduced
- Improved communication between all parties
- Parties can proceed on the best terms by doing all they can to settle disputes quickly
- Possibility of being flexible to the needs of all parties
Overview of Mediation
Mediation is a voluntary, informal dispute resolution process. An impartial third-party mediator, the ombudsman, assists parties in reaching an agreement. The purpose is to identify issues, clarify misunderstandings, explore solutions and negotiate settlement.
Contact
Workforce Alabama Workers’ Compensation Division
649 Monroe Street
Montgomery, Alabama 36131
334-956-4046 or 1-800-528-5166.
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